Medical Billing New
End-to-end billing support that gets clean claims out quickly and keeps payments moving.
Learn More about Medical BillingHealthcare billing • BPO & KPO • Publishing • Web
Engineering Smarter Digital Experiences
VelqonTech delivers medical billing, BPO and KPO, data, publishing and digital solutions designed to help businesses operate smarter and grow faster.
chapter-04.xml
Converting
- JATS 1.3 schemaChecking
- References and MathMLChecking
- Accessibility metadataChecking
4Service groups
15Specialist services
2-personCheck on every batch
GlobalClient support across time zones
About VelqonTech
Technology Built Around Your Business
VelqonTech is a technology and business-services company. We help publishers, healthcare providers, educators and growing businesses turn content and data into accurate, reliable digital outputs — and build the web platforms that present them.
Our Mission
To give businesses accurate, scalable technology and data services they can rely on, delivered with care and clear communication.
Our Vision
To be a trusted global partner for organisations that depend on precise digital content, clean data and dependable web platforms.
Our Approach
Understand the requirement first, agree how quality will be measured, then deliver in controlled stages with checks at every step.
What we do
Services built for accuracy at scale
Fifteen specialist services in four groups, run by dedicated teams and connected by one quality process, so you can start with one and add others as you grow.
Healthcare revenue cycle New
For medical practices, clinics, hospitals and billing companies
AR Follow-up & Denial Management New
Unpaid claims followed up, denials worked and appeals filed, so the money you are owed actually arrives.
Learn More about AR Follow-up & Denial ManagementMedical Coding
Careful assignment of ICD-10-CM, CPT and HCPCS codes from clinical documentation to support clean claims.
Learn More about Medical CodingEligibility & Prior Authorization New
Coverage confirmed before the patient arrives, so fewer claims fail on eligibility and fewer surprises reach the front desk.
Learn More about Eligibility & Prior AuthorizationBusiness process outsourcing New
For growing businesses, e-commerce brands and finance teams
Back-office BPO New
Daily back-office work handled by a trained team that follows your process, not a generic one.
Learn More about Back-office BPOKPO: Research & Reporting New
Research, analysis and reporting by people who understand the question, not just the spreadsheet.
Learn More about KPO: Research & ReportingData Entry & Data Processing
Accurate capture, cleansing and structuring of business data at volume, with verification built into every batch.
Learn More about Data Entry & Data ProcessingBackend Operations New
The behind-the-scenes running of your website, online store and business systems, done every day so you do not have to.
Learn More about Backend OperationsBookkeeping Support New
Transaction-level bookkeeping work done accurately, so your accountant can spend their time on advice.
Learn More about Bookkeeping SupportPublishing technology
For publishers, universities and education providers
XML Services
Structured XML for books and journals in DocBook, JATS and BITS, validated against schema and publisher rules before delivery.
Learn More about XML ServicesePub Conversion
Reflowable and fixed-layout EPUB 3 for major reading apps, with accessibility built in from the first build.
Learn More about ePub ConversionPDF Accessibility
Tagging and remediation that make PDFs usable with screen readers, aligned to PDF/UA and WCAG 2.2 AA.
Learn More about PDF AccessibilityWeb and digital
For companies that need a credible, fast web presence
Web Design & Development
Fast, accessible websites and web applications designed around your brand and built to be easy to maintain.
Learn More about Web Design & DevelopmentWeb Apps & Automation New
Internal tools, dashboards and scripted workflows that remove copy-paste work from your team’s day.
Learn More about Web Apps & AutomationWebsite Care & Hosting New
Ongoing care so your website stays fast, secure and up to date after launch.
Learn More about Website Care & HostingHow work moves
Every batch is checked before it reaches you
Claims, invoices, journal issues or catalogue updates all move the same way: received, worked to your playbook, checked by a second person, then delivered.
Show us the work
A call and a few samples are enough. We learn your process, rules, systems and volumes, and agree how quality will be measured.
Run a pilot batch
We work a small batch of real work and you review every item. Corrections go straight into a written playbook.
Scale with confidence
Once the output is right, we add volume and people, with reports on accuracy and turnaround on a schedule you choose.
Today’s deskIllustration
Healthcare
CLM-0418 claims batchDelivered
Back office
INV-2207 invoicesChecked
Publishing
JNL-31.4 journal issueChecked
Backend
SKU-0915 catalogue updateIn work
Where to start
Tell us what is piling up
You may know the problem before the service name. Find yours and see which team handles it.
- Claims are going out late or coming back deniedMedical billing
- Old insurance balances keep piling upAR and denial management
- A coding backlog is holding up billingMedical coding
- Your team spends evenings on data entryData entry
- Orders, invoices and emails need handling every dayBack-office BPO
- Your store’s products, prices and stock need constant updatesBackend operations
- You need research or reports, not more spreadsheetsKPO
- Bank statements arrive faster than the books are updatedBookkeeping support
- Titles need XML, ePub and accessible PDFPublishing technology
- Your website no longer matches your businessWeb and digital
Service in detail
See how each service works
Choose a service to see what we deliver, the value it creates, how the work runs and how quality is checked.
Medical Billing New
End-to-end billing support that gets clean claims out quickly and keeps payments moving.
What we provide
- Patient demographics and insurance entry
- Charge entry from superbills, encounter forms or EHR exports
- Claim scrubbing against payer rules before submission
- Electronic (837P/837I) and paper (CMS-1500/UB-04) claim submission
- Payment posting from ERAs, EOBs and patient payments
- Patient statements and billing enquiries by email
Business benefits
- Claims sent sooner after the visit
- Fewer rejections caused by missing or incorrect details
- Clear reports on claims, payments and open balances
- Extra hands for month-end and seasonal peaks
Process
- Access and payer setup
- Charge entry
- Scrub and submit
- Post payments
- Report
Quality standards
- Claims checked against payer rules before submission
- Charge entry reconciled against source documents
- Second-person review of rejected claims
Suitable industries
- Healthcare
AR Follow-up & Denial Management New
Unpaid claims followed up, denials worked and appeals filed, so the money you are owed actually arrives.
What we provide
- AR follow-up by aging bucket and payer
- Claim status checks through payer portals
- Denial analysis by reason code
- Corrected claims and resubmissions
- Appeals prepared with supporting documentation
- Write-off and adjustment recommendations for your approval
Business benefits
- Older balances worked down methodically
- Denial patterns traced back to their cause and fixed
- A clear view of what is owed, by whom and why
Process
- AR review
- Prioritise by value and age
- Follow up
- Correct or appeal
- Report trends
Quality standards
- Every follow-up noted in your system with date and outcome
- Appeals reviewed before filing
- Regular AR and denial-trend reporting
Suitable industries
- Healthcare
Medical Coding
Accurate, guideline-driven coding with confidentiality protected at every step.
What we provide
- ICD-10-CM, CPT and HCPCS Level II coding
- Documentation review and physician query support
- Coding audits and quality reviews
- Backlog clearance and overflow support
Business benefits
- Fewer denials caused by coding errors
- Faster turnaround on claims
- Flexible capacity for backlogs and peaks
Process
- Specialty and guideline review
- Secure access setup
- Coding
- Quality audit
- Reporting and feedback
Quality standards
- Adherence to current official coding guidelines
- Regular accuracy audits and feedback loops
- Access-controlled handling of patient information
Suitable industries
- Healthcare
Eligibility & Prior Authorization New
Coverage confirmed before the patient arrives, so fewer claims fail on eligibility and fewer surprises reach the front desk.
What we provide
- Insurance eligibility and benefits verification
- Copay, deductible and coinsurance details recorded
- Prior authorization requests and follow-up
- Referral tracking
- Patient records updated with verified details
Business benefits
- Fewer eligibility-related denials
- Patients told about their costs up front
- Front-desk time freed for patients
Process
- Appointment list
- Verify coverage
- Request authorization
- Update records
- Flag issues
Quality standards
- Verification recorded against each appointment
- Missing authorizations flagged before the visit
- Sample-based audit of verified records
Suitable industries
- Healthcare
Back-office BPO New
Daily back-office work handled by a trained team that follows your process, not a generic one.
What we provide
- Order processing and order status updates
- Invoice and purchase-order processing
- Document indexing, scan clean-up and records management
- Email and ticket handling for customer enquiries (non-voice)
- CRM updates and lead list maintenance
- HR and admin record upkeep
Business benefits
- Your in-house team freed for the work that needs them
- Work done to a written playbook, the same way every day
- Turnaround and accuracy reported every week
Process
- Process walkthrough
- Written playbook
- Trial run
- Daily operations
- Weekly review
Quality standards
- A written playbook signed off by you
- Sample-based quality checks every week
- Turnaround and accuracy reporting
Suitable industries
- E-commerce
- Technology
- Professional Services
KPO: Research & Reporting New
Research, analysis and reporting by people who understand the question, not just the spreadsheet.
What we provide
- Market, company and competitor research
- Data compilation from public and client sources
- MIS reports, dashboards and recurring reports
- Document summaries and content reviews
- Product and catalogue content writing
- Survey data processing and analysis
Business benefits
- Decisions backed by organised, sourced information
- Recurring reports delivered on an agreed schedule
- Specialist capacity without a full-time hire
Process
- Define the question
- Agree sources and format
- Research and analyse
- Review
- Deliver and discuss
Quality standards
- Sources cited for every finding
- Second-person review before delivery
- Agreed formats and templates
Suitable industries
- Professional Services
- Technology
- Education
Data Entry & Data Processing
Reliable data your teams can act on, processed in controlled, verified batches.
What we provide
- Data entry from scanned, handwritten and digital sources
- Cleansing, de-duplication and normalisation
- Catalogue, form and document processing
- Conversion between spreadsheets, databases and structured formats
Business benefits
- Data your teams can trust and act on
- Lower cost than building in-house capacity
- Capacity that flexes with seasonal volume
Process
- Sample and specification
- Workflow setup
- Capture and processing
- Verification
- Secure delivery
Quality standards
- Double-entry or sampling-based verification
- Field-level validation rules
- Accuracy reporting for every batch
Suitable industries
- E-commerce
- Technology
- Healthcare
- Professional Services
Backend Operations New
The behind-the-scenes running of your website, online store and business systems, done every day so you do not have to.
What we provide
- E-commerce backend: product uploads, pricing and stock updates
- Order, return and refund processing in your admin panel
- Website content updates and listing management
- CRM and database upkeep
- Shared inbox management and routing
- Scheduled exports, reconciliations and reports
Business benefits
- Your store and systems kept current without late evenings
- One accountable team instead of scattered freelancers
- Every change logged so you can see what was done
Process
- Access and walkthrough
- Task list and turnaround times
- Daily operations
- Log and report
- Monthly review
Quality standards
- A change log for every update
- Spot checks on live listings and pages
- Access limited to the tasks agreed
Suitable industries
- E-commerce
- Technology
Bookkeeping Support New
Transaction-level bookkeeping work done accurately, so your accountant can spend their time on advice.
What we provide
- Bank and card statement processing
- Transaction categorisation into your ledgers
- Accounts payable and receivable data entry
- Invoice and bill entry
- Reconciliation support
- Person-wise or party-wise ledgers prepared in Excel
Business benefits
- Books kept up to date month by month
- Clean, consistent ledgers your accountant can review quickly
- Statements turned into structured data instead of being retyped
Process
- Accounts and rules
- Statement intake
- Categorise and enter
- Reconcile
- Review with you
Quality standards
- Totals reconciled to statements
- Categorisation rules agreed with you
- Second-person review before handover
Suitable industries
- Professional Services
- E-commerce
XML Services
Clean, schema-valid XML that feeds print, web and archive workflows from a single source file.
What we provide
- Conversion from Word, PDF, InDesign and legacy formats
- DocBook 5, JATS, BITS and custom DTD or XSD mapping
- Tagging for MathML, tables, figures, references and metadata
- XSLT transformations for downstream outputs
Business benefits
- One source file for print, HTML, ePub and archive
- Fewer production corrections and re-work cycles
- Content that stays discoverable and future-ready
Process
- Style and DTD analysis
- Mapping specification
- Conversion and tagging
- Schema validation
- Publisher QA
Quality standards
- Schema validation on every file before delivery
- Rule-based checks against publisher style sheets
- Second-pass review of references and metadata
Suitable industries
- Publishing
- Education
- Professional Services
ePub Conversion
Digital editions that read well on every device and every reading app, including assistive technology.
What we provide
- EPUB 3 reflowable and fixed-layout builds
- Conversion from print PDF, XML, Word or InDesign
- Navigation, semantic markup and embedded metadata
- Accessibility metadata and image descriptions
Business benefits
- Consistent reading across major ebook stores and apps
- Digital editions released alongside print
- Wider reach to readers using assistive technology
Process
- Source review
- Template and CSS setup
- Conversion
- EPUBCheck and Ace validation
- Device testing
Quality standards
- EPUBCheck validation on every file
- Ace by DAISY accessibility checks
- Rendering tests across popular reading apps
Suitable industries
- Publishing
- Education
- Professional Services
PDF Accessibility
Documents that every reader can use, with a clear report of what was checked and fixed.
What we provide
- Structure tagging, reading order and heading hierarchy
- Alternative text for images, charts and figures
- Accessible tables, lists, links and form fields
- Document language, bookmarks and metadata
Business benefits
- Documents that work with assistive technology
- Support for your accessibility policies and obligations
- Less risk of complaints and costly rework
Process
- Accessibility audit
- Remediation plan
- Tagging and alt text
- Checker and screen-reader testing
- Accessibility report
Quality standards
- Automated checks with PAC and Acrobat
- Manual verification with screen readers
- An accessibility report with every file
Suitable industries
- Education
- Publishing
- Healthcare
- Professional Services
Web Design & Development
Websites and web apps that make a credible first impression and stay easy to run.
What we provide
- Corporate websites and landing pages
- Custom web applications and dashboards
- Responsive, accessible front-end development
- Hosting setup, performance and SEO foundations
Business benefits
- A credible first impression with global clients
- Pages that load quickly on every device
- A site your team can update without friction
Process
- Discovery workshop
- UX and visual design
- Development
- Testing and accessibility
- Launch and support
Quality standards
- Cross-browser and device testing
- WCAG-aligned accessibility checks
- Performance review against Core Web Vitals
Suitable industries
- Technology
- E-commerce
- Education
- Professional Services
Web Apps & Automation New
Internal tools, dashboards and scripted workflows that remove copy-paste work from your team’s day.
What we provide
- Custom dashboards and internal tools
- Scripted workflows and batch processing
- Pipelines that turn files and statements into structured outputs
- Connections between forms, spreadsheets, CRMs and databases
Business benefits
- Less manual re-keying and fewer errors
- Processes that run the same way every time
- Tools documented and handed over to your team
Process
- Discovery
- Prototype
- Build
- Test
- Handover
Quality standards
- Code reviewed and documented
- Tested with your real files and data
- Handover with written instructions
Suitable industries
- Technology
- Professional Services
- E-commerce
Website Care & Hosting New
Ongoing care so your website stays fast, secure and up to date after launch.
What we provide
- Hosting setup on your server or provider
- Updates, backups and uptime checks
- Security hardening and malware clean-up
- Content changes and new pages
- Performance reviews
Business benefits
- Ongoing care so the site keeps working
- Monitoring that aims to catch problems early
- A monthly note of what was done
Process
- Audit
- Fix
- Monitoring setup
- Monthly care
- Report
Quality standards
- Backups checked, not just scheduled
- Updates tested before they go live
- A monthly note of what was done
Suitable industries
- Technology
- E-commerce
- Education
- Professional Services
Industries we serve
Deep experience where precision matters
Each industry has its own standards, formats and risks. We shape workflows around them. Explore industries
Publishing
Books, journals and reference content prepared as XML, ePub and accessible PDF for print and digital release.
- XML Services
- ePub Conversion
- PDF Accessibility
Healthcare
Medical billing, AR follow-up, coding and eligibility checks, handled with strict confidentiality and audit trails.
- Medical Billing
- AR & Denials
- Medical Coding
- Eligibility
Technology
Data operations, content structuring and web development for product and platform teams.
- Data Processing
- XML Services
- Web Development
Education
Accessible course materials, digital textbooks and learning content for institutions and ed-tech providers.
- PDF Accessibility
- ePub Conversion
- XML Services
E-commerce
Product catalogues, listings and storefronts kept accurate, consistent and up to date.
- Data Entry
- Data Processing
- Web Development
Professional Services
Document processing, digitisation and web presence for legal, finance and consulting firms.
- Data Processing
- PDF Accessibility
- Web Development
Why VelqonTech
Why Businesses Choose VelqonTech
Clients stay with us because the work arrives right the first time, communication is straightforward and we scale with them.
Start a ProjectQuality-Focused Delivery
Every deliverable passes structured checks before it leaves us: validation tools, sampling and a second review.
Scalable Solutions
Workflows that grow from a single title to large, ongoing volumes without losing consistency.
Data Security
Access-controlled systems and secure file transfer keep your content and data protected.
Experienced Team
Specialists in publishing standards, accessibility, data and development working on your project.
Transparent Communication
One point of contact, clear timelines and progress updates you never have to chase.
Reliable Support
Post-delivery corrections, format updates and help whenever your requirements change.
Our process
A clear process from brief to support
Seven steps keep every project predictable. You always know what is happening and what comes next.
-
01
Discover
Understand your content, goals and constraints.
-
02
Analyze
Review samples, specifications and edge cases.
-
03
Plan
Agree scope, workflow, timelines and quality metrics.
-
04
Execute
Produce the work in controlled, tracked batches.
-
05
Quality Check
Validate, sample and review against the spec.
-
06
Deliver
Hand over securely in the formats you need.
-
07
Support
Handle feedback, corrections and future updates.
Engagement models
Ways to work with us
Pick the model that matches the work. You can combine them, for example a dedicated billing team plus per-unit coding for overflow.
Dedicated team
Full-time staff who work only on your account, in your tools, to your process and agreed hours.
Suits ongoing billing, AR, back-office and backend work.
Pay per unit
A price per claim, record, page, file or transaction, so cost follows volume.
Suits data entry, coding, conversion and processing.
Fixed-scope project
An agreed scope, timeline and price, delivered in milestones you can review.
Suits websites, archive conversion and backlog clearance.
Pilot batch first
We work a small sample before you commit, so you judge the quality on your own data.
Suits any new engagement.
Capabilities
Built for Modern Digital Operations
The standards, formats and tools behind our work, applied across every project.
Healthcare billing
ICD-10-CM, CPT, HCPCS, CMS-1500, UB-04, 837P/837I and ERA posting
Web Technologies
HTML, CSS, JavaScript and PHP
Structured Data
JSON, CSV and Schema.org
XML
DocBook, JATS, BITS and XSLT
ePublishing
EPUB 3, reflowable and fixed layout
Accessibility
PDF/UA and WCAG 2.2
Data Processing
Capture, cleansing and normalisation
Automation
Scripted workflows and batch tooling
Quality Assurance
Validation, sampling and audits
Quality and security
Your content is protected at every step
Security and quality are designed into how we work, not added at the end. Every engagement runs on controlled access, secure handling and checks agreed with you up front.
Data confidentiality
Need-to-know access and confidentiality agreements available for every engagement.
Quality control
Multi-stage checks against acceptance criteria agreed before work begins.
Secure workflows
Controlled file transfer and storage for everything you send us.
Accuracy
Validation tools and human review working together on every batch.
Scalable operations
Capacity planning that keeps quality steady as volume grows.
Client-focused delivery
Formats, timelines and reporting shaped around how you work.
Project work
How we solve real delivery problems
Examples of the kinds of projects we run, from the problem we are handed to the result we deliver.
Journal archive to JATS XML
- Challenge
- A publisher needed years of journal articles, held only as PDF, prepared for a new hosting platform.
- Solution
- We defined a JATS mapping, converted in batches and validated every file against schema and platform rules.
- Outcome
- A schema-valid archive ready for online hosting, delivered on the agreed milestones.
Accessible course documents
- Challenge
- Course PDFs had to work with screen readers before the start of a new academic term.
- Solution
- We tagged document structure, wrote alt text for figures and fixed reading order, tables and links.
- Outcome
- Materials that passed automated and manual accessibility checks, each with a report.
Product catalogue clean-up
- Challenge
- Thousands of product records with inconsistent attributes spread across supplier spreadsheets.
- Solution
- We normalised attributes, removed duplicates and filled gaps using the supplier source files.
- Outcome
- A single, consistent catalogue ready to import into the store platform.
Build Your Future With VelqonTech
Work on publishing, accessibility, data and web projects for clients worldwide, with training, clear processes and room to grow.
FAQ
Questions we are often asked
Can't find what you need? Ask us directly and a specialist will reply.
Ask a questionFour groups of services: healthcare revenue cycle (medical billing, AR follow-up and denial management, medical coding, eligibility and prior authorization), business process outsourcing (back-office BPO, KPO research and reporting, data entry, backend operations and bookkeeping support), publishing technology (XML, ePub and PDF accessibility) and web and digital work (websites, web apps and website care).
Use the contact form or the Get a Quote button and share a short description of the work, with sample files if you have them. We reply with questions or a proposal covering scope, timeline and pricing.
Yes. Large projects are planned in batches with agreed milestones, so volume grows without quality dropping. Tell us your expected volumes and deadlines and we will plan capacity around them.
Each project starts with acceptance criteria agreed with you. Work is checked with the right tools for the job, such as schema validators, EPUBCheck and accessibility checkers, and reviewed by a second person before delivery.
Send the details through the contact form or WhatsApp. We will arrange a call to understand the requirement and suggest a workflow, often starting with a small pilot so you can review the output first.
Yes. For billing, coding, back-office and backend work we usually work in your practice-management, EHR, CRM, store admin or accounting system through secure access that you set up and control. For conversion and data work we can also work on files you send us.
Yes. Most engagements begin with a pilot batch: we work a small sample of your real work, you review the output, and we agree the playbook before scaling up.
Access is limited to the people working on your account, confidentiality agreements are available for every engagement, and we prefer to work inside systems you control so data does not leave them. You decide who has access and can revoke it at any time.
Contact
Let's talk about your project
Tell us what you need and we will come back with questions or a proposal. Sample files help us quote accurately.
- Email (Ramkumar)ramkumar@velqontech.com
- Phone+91 94866 19107
- WhatsApp+91 94866 19107
- LocationPattanur, Tamil Nadu, India
- Office hours9:00 AM – 7:00 PM
Request a consultation
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