Healthcare revenue cycle, handled with care

From the moment a patient is booked to the day the payment posts, our team works the steps that keep revenue moving, inside your systems and to your rules.

Medical Billing

End-to-end billing support that gets clean claims out quickly and keeps payments moving.

Part of our healthcare revenue cycle services.

Get a quote for Medical Billing

What we provide

  • Patient demographics and insurance entry
  • Charge entry from superbills, encounter forms or EHR exports
  • Claim scrubbing against payer rules before submission
  • Electronic (837P/837I) and paper (CMS-1500/UB-04) claim submission
  • Payment posting from ERAs, EOBs and patient payments
  • Patient statements and billing enquiries by email

Business benefits

  • Claims sent sooner after the visit
  • Fewer rejections caused by missing or incorrect details
  • Clear reports on claims, payments and open balances
  • Extra hands for month-end and seasonal peaks

Process

  1. Access and payer setup
  2. Charge entry
  3. Scrub and submit
  4. Post payments
  5. Report

Quality standards

  • Claims checked against payer rules before submission
  • Charge entry reconciled against source documents
  • Second-person review of rejected claims

Suitable industries

  • Healthcare

AR Follow-up & Denial Management

Unpaid claims followed up, denials worked and appeals filed, so the money you are owed actually arrives.

Part of our healthcare revenue cycle services.

Get a quote for AR & Denials

What we provide

  • AR follow-up by aging bucket and payer
  • Claim status checks through payer portals
  • Denial analysis by reason code
  • Corrected claims and resubmissions
  • Appeals prepared with supporting documentation
  • Write-off and adjustment recommendations for your approval

Business benefits

  • Older balances worked down methodically
  • Denial patterns traced back to their cause and fixed
  • A clear view of what is owed, by whom and why

Process

  1. AR review
  2. Prioritise by value and age
  3. Follow up
  4. Correct or appeal
  5. Report trends

Quality standards

  • Every follow-up noted in your system with date and outcome
  • Appeals reviewed before filing
  • Regular AR and denial-trend reporting

Suitable industries

  • Healthcare

Medical Coding

Accurate, guideline-driven coding with confidentiality protected at every step.

Careful assignment of ICD-10-CM, CPT and HCPCS codes from clinical documentation to support clean claims.

Get a quote for Medical Coding

What we provide

  • ICD-10-CM, CPT and HCPCS Level II coding
  • Documentation review and physician query support
  • Coding audits and quality reviews
  • Backlog clearance and overflow support

Business benefits

  • Fewer denials caused by coding errors
  • Faster turnaround on claims
  • Flexible capacity for backlogs and peaks

Process

  1. Specialty and guideline review
  2. Secure access setup
  3. Coding
  4. Quality audit
  5. Reporting and feedback

Quality standards

  • Adherence to current official coding guidelines
  • Regular accuracy audits and feedback loops
  • Access-controlled handling of patient information

Suitable industries

  • Healthcare

Eligibility & Prior Authorization

Coverage confirmed before the patient arrives, so fewer claims fail on eligibility and fewer surprises reach the front desk.

Part of our healthcare revenue cycle services.

Get a quote for Eligibility & Auth

What we provide

  • Insurance eligibility and benefits verification
  • Copay, deductible and coinsurance details recorded
  • Prior authorization requests and follow-up
  • Referral tracking
  • Patient records updated with verified details

Business benefits

  • Fewer eligibility-related denials
  • Patients told about their costs up front
  • Front-desk time freed for patients

Process

  1. Appointment list
  2. Verify coverage
  3. Request authorization
  4. Update records
  5. Flag issues

Quality standards

  • Verification recorded against each appointment
  • Missing authorizations flagged before the visit
  • Sample-based audit of verified records

Suitable industries

  • Healthcare

Engagement models

Ways to work with us

Pick the model that matches the work. You can combine them, for example a dedicated billing team plus per-unit coding for overflow.

  • Dedicated team

    Full-time staff who work only on your account, in your tools, to your process and agreed hours.

    Suits ongoing billing, AR, back-office and backend work.

  • Pay per unit

    A price per claim, record, page, file or transaction, so cost follows volume.

    Suits data entry, coding, conversion and processing.

  • Fixed-scope project

    An agreed scope, timeline and price, delivered in milestones you can review.

    Suits websites, archive conversion and backlog clearance.

  • Pilot batch first

    We work a small sample before you commit, so you judge the quality on your own data.

    Suits any new engagement.

Our process

A clear process from brief to support

Seven steps keep every project predictable. You always know what is happening and what comes next.

  1. 01

    Discover

    Understand your content, goals and constraints.

  2. 02

    Analyze

    Review samples, specifications and edge cases.

  3. 03

    Plan

    Agree scope, workflow, timelines and quality metrics.

  4. 04

    Execute

    Produce the work in controlled, tracked batches.

  5. 05

    Quality Check

    Validate, sample and review against the spec.

  6. 06

    Deliver

    Hand over securely in the formats you need.

  7. 07

    Support

    Handle feedback, corrections and future updates.

FAQ

Healthcare revenue cycle: common questions

Can't find what you need? Ask us directly and a specialist will reply.

Ask a question

We work in the practice-management, billing or EHR system you already use, through secure remote access you set up. Tell us which system you use when you get in touch and we will confirm the workflow.

Either. You can hand us the full cycle, from eligibility to payment posting and AR, or a single step such as coding, AR follow-up or clearing a backlog. Each service can stand alone.

Access is limited to the team members on your account, confidentiality agreements are available before access is granted, and we work inside your systems rather than copying data out. You can revoke access at any time.

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