VelqonTech
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Services engineered for accuracy at scale

Fifteen specialist services in four groups, one quality process. Start with the service you need today and add others as your requirements grow.

Healthcare revenue cycle New

For medical practices, clinics, hospitals and billing companies

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Medical Coding

Careful assignment of ICD-10-CM, CPT and HCPCS codes from clinical documentation to support clean claims.

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Business process outsourcing New

For growing businesses, e-commerce brands and finance teams

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Backend Operations New

The behind-the-scenes running of your website, online store and business systems, done every day so you do not have to.

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Publishing technology

For publishers, universities and education providers

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XML Services

Structured XML for books and journals in DocBook, JATS and BITS, validated against schema and publisher rules before delivery.

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ePub Conversion

Reflowable and fixed-layout EPUB 3 for major reading apps, with accessibility built in from the first build.

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Web and digital

For companies that need a credible, fast web presence

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Healthcare revenue cycle

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Medical Billing

End-to-end billing support that gets clean claims out quickly and keeps payments moving.

Part of our healthcare revenue cycle services.

Get a quote for Medical Billing

What we provide

  • Patient demographics and insurance entry
  • Charge entry from superbills, encounter forms or EHR exports
  • Claim scrubbing against payer rules before submission
  • Electronic (837P/837I) and paper (CMS-1500/UB-04) claim submission
  • Payment posting from ERAs, EOBs and patient payments
  • Patient statements and billing enquiries by email

Business benefits

  • Claims sent sooner after the visit
  • Fewer rejections caused by missing or incorrect details
  • Clear reports on claims, payments and open balances
  • Extra hands for month-end and seasonal peaks

Process

  1. Access and payer setup
  2. Charge entry
  3. Scrub and submit
  4. Post payments
  5. Report

Quality standards

  • Claims checked against payer rules before submission
  • Charge entry reconciled against source documents
  • Second-person review of rejected claims

Suitable industries

  • Healthcare

AR Follow-up & Denial Management

Unpaid claims followed up, denials worked and appeals filed, so the money you are owed actually arrives.

Part of our healthcare revenue cycle services.

Get a quote for AR & Denials

What we provide

  • AR follow-up by aging bucket and payer
  • Claim status checks through payer portals
  • Denial analysis by reason code
  • Corrected claims and resubmissions
  • Appeals prepared with supporting documentation
  • Write-off and adjustment recommendations for your approval

Business benefits

  • Older balances worked down methodically
  • Denial patterns traced back to their cause and fixed
  • A clear view of what is owed, by whom and why

Process

  1. AR review
  2. Prioritise by value and age
  3. Follow up
  4. Correct or appeal
  5. Report trends

Quality standards

  • Every follow-up noted in your system with date and outcome
  • Appeals reviewed before filing
  • Regular AR and denial-trend reporting

Suitable industries

  • Healthcare

Medical Coding

Accurate, guideline-driven coding with confidentiality protected at every step.

Careful assignment of ICD-10-CM, CPT and HCPCS codes from clinical documentation to support clean claims.

Get a quote for Medical Coding

What we provide

  • ICD-10-CM, CPT and HCPCS Level II coding
  • Documentation review and physician query support
  • Coding audits and quality reviews
  • Backlog clearance and overflow support

Business benefits

  • Fewer denials caused by coding errors
  • Faster turnaround on claims
  • Flexible capacity for backlogs and peaks

Process

  1. Specialty and guideline review
  2. Secure access setup
  3. Coding
  4. Quality audit
  5. Reporting and feedback

Quality standards

  • Adherence to current official coding guidelines
  • Regular accuracy audits and feedback loops
  • Access-controlled handling of patient information

Suitable industries

  • Healthcare

Eligibility & Prior Authorization

Coverage confirmed before the patient arrives, so fewer claims fail on eligibility and fewer surprises reach the front desk.

Part of our healthcare revenue cycle services.

Get a quote for Eligibility & Auth

What we provide

  • Insurance eligibility and benefits verification
  • Copay, deductible and coinsurance details recorded
  • Prior authorization requests and follow-up
  • Referral tracking
  • Patient records updated with verified details

Business benefits

  • Fewer eligibility-related denials
  • Patients told about their costs up front
  • Front-desk time freed for patients

Process

  1. Appointment list
  2. Verify coverage
  3. Request authorization
  4. Update records
  5. Flag issues

Quality standards

  • Verification recorded against each appointment
  • Missing authorizations flagged before the visit
  • Sample-based audit of verified records

Suitable industries

  • Healthcare

Business process outsourcing

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Back-office BPO

Daily back-office work handled by a trained team that follows your process, not a generic one.

Part of our business process outsourcing services.

Get a quote for Back-office BPO

What we provide

  • Order processing and order status updates
  • Invoice and purchase-order processing
  • Document indexing, scan clean-up and records management
  • Email and ticket handling for customer enquiries (non-voice)
  • CRM updates and lead list maintenance
  • HR and admin record upkeep

Business benefits

  • Your in-house team freed for the work that needs them
  • Work done to a written playbook, the same way every day
  • Turnaround and accuracy reported every week

Process

  1. Process walkthrough
  2. Written playbook
  3. Trial run
  4. Daily operations
  5. Weekly review

Quality standards

  • A written playbook signed off by you
  • Sample-based quality checks every week
  • Turnaround and accuracy reporting

Suitable industries

  • E-commerce
  • Technology
  • Professional Services

KPO: Research & Reporting

Research, analysis and reporting by people who understand the question, not just the spreadsheet.

Part of our business process outsourcing services.

Get a quote for KPO Research

What we provide

  • Market, company and competitor research
  • Data compilation from public and client sources
  • MIS reports, dashboards and recurring reports
  • Document summaries and content reviews
  • Product and catalogue content writing
  • Survey data processing and analysis

Business benefits

  • Decisions backed by organised, sourced information
  • Recurring reports delivered on an agreed schedule
  • Specialist capacity without a full-time hire

Process

  1. Define the question
  2. Agree sources and format
  3. Research and analyse
  4. Review
  5. Deliver and discuss

Quality standards

  • Sources cited for every finding
  • Second-person review before delivery
  • Agreed formats and templates

Suitable industries

  • Professional Services
  • Technology
  • Education

Data Entry & Data Processing

Reliable data your teams can act on, processed in controlled, verified batches.

Accurate capture, cleansing and structuring of business data at volume, with verification built into every batch.

Get a quote for Data Processing

What we provide

  • Data entry from scanned, handwritten and digital sources
  • Cleansing, de-duplication and normalisation
  • Catalogue, form and document processing
  • Conversion between spreadsheets, databases and structured formats

Business benefits

  • Data your teams can trust and act on
  • Lower cost than building in-house capacity
  • Capacity that flexes with seasonal volume

Process

  1. Sample and specification
  2. Workflow setup
  3. Capture and processing
  4. Verification
  5. Secure delivery

Quality standards

  • Double-entry or sampling-based verification
  • Field-level validation rules
  • Accuracy reporting for every batch

Suitable industries

  • E-commerce
  • Technology
  • Healthcare
  • Professional Services

Backend Operations

The behind-the-scenes running of your website, online store and business systems, done every day so you do not have to.

Part of our business process outsourcing services.

Get a quote for Backend Operations

What we provide

  • E-commerce backend: product uploads, pricing and stock updates
  • Order, return and refund processing in your admin panel
  • Website content updates and listing management
  • CRM and database upkeep
  • Shared inbox management and routing
  • Scheduled exports, reconciliations and reports

Business benefits

  • Your store and systems kept current without late evenings
  • One accountable team instead of scattered freelancers
  • Every change logged so you can see what was done

Process

  1. Access and walkthrough
  2. Task list and turnaround times
  3. Daily operations
  4. Log and report
  5. Monthly review

Quality standards

  • A change log for every update
  • Spot checks on live listings and pages
  • Access limited to the tasks agreed

Suitable industries

  • E-commerce
  • Technology

Bookkeeping Support

Transaction-level bookkeeping work done accurately, so your accountant can spend their time on advice.

Part of our business process outsourcing services. We prepare and organise financial records. Accounting advice, tax filing and sign-off stay with your accountant.

Get a quote for Bookkeeping

What we provide

  • Bank and card statement processing
  • Transaction categorisation into your ledgers
  • Accounts payable and receivable data entry
  • Invoice and bill entry
  • Reconciliation support
  • Person-wise or party-wise ledgers prepared in Excel

Business benefits

  • Books kept up to date month by month
  • Clean, consistent ledgers your accountant can review quickly
  • Statements turned into structured data instead of being retyped

Process

  1. Accounts and rules
  2. Statement intake
  3. Categorise and enter
  4. Reconcile
  5. Review with you

Quality standards

  • Totals reconciled to statements
  • Categorisation rules agreed with you
  • Second-person review before handover

Suitable industries

  • Professional Services
  • E-commerce

Publishing technology

Open publishing technology page

XML Services

Clean, schema-valid XML that feeds print, web and archive workflows from a single source file.

Structured XML for books and journals in DocBook, JATS and BITS, validated against schema and publisher rules before delivery.

Get a quote for XML

What we provide

  • Conversion from Word, PDF, InDesign and legacy formats
  • DocBook 5, JATS, BITS and custom DTD or XSD mapping
  • Tagging for MathML, tables, figures, references and metadata
  • XSLT transformations for downstream outputs

Business benefits

  • One source file for print, HTML, ePub and archive
  • Fewer production corrections and re-work cycles
  • Content that stays discoverable and future-ready

Process

  1. Style and DTD analysis
  2. Mapping specification
  3. Conversion and tagging
  4. Schema validation
  5. Publisher QA

Quality standards

  • Schema validation on every file before delivery
  • Rule-based checks against publisher style sheets
  • Second-pass review of references and metadata

Suitable industries

  • Publishing
  • Education
  • Professional Services

ePub Conversion

Digital editions that read well on every device and every reading app, including assistive technology.

Reflowable and fixed-layout EPUB 3 for every major reading app, with accessibility built in from the first build.

Get a quote for ePub

What we provide

  • EPUB 3 reflowable and fixed-layout builds
  • Conversion from print PDF, XML, Word or InDesign
  • Navigation, semantic markup and embedded metadata
  • Accessibility metadata and image descriptions

Business benefits

  • Consistent reading across major ebook stores and apps
  • Digital editions released alongside print
  • Wider reach to readers using assistive technology

Process

  1. Source review
  2. Template and CSS setup
  3. Conversion
  4. EPUBCheck and Ace validation
  5. Device testing

Quality standards

  • EPUBCheck validation on every file
  • Ace by DAISY accessibility checks
  • Rendering tests across popular reading apps

Suitable industries

  • Publishing
  • Education
  • Professional Services

PDF Accessibility

Documents that every reader can use, with a clear report of what was checked and fixed.

Tagging and remediation that make PDFs usable with screen readers, aligned to PDF/UA and WCAG 2.2 AA.

Get a quote for PDF Accessibility

What we provide

  • Structure tagging, reading order and heading hierarchy
  • Alternative text for images, charts and figures
  • Accessible tables, lists, links and form fields
  • Document language, bookmarks and metadata

Business benefits

  • Documents that work with assistive technology
  • Support for your accessibility policies and obligations
  • Less risk of complaints and costly rework

Process

  1. Accessibility audit
  2. Remediation plan
  3. Tagging and alt text
  4. Checker and screen-reader testing
  5. Accessibility report

Quality standards

  • Automated checks with PAC and Acrobat
  • Manual verification with screen readers
  • An accessibility report with every file

Suitable industries

  • Education
  • Publishing
  • Healthcare
  • Professional Services

Web Design & Development

Websites and web apps that make a credible first impression and stay easy to run.

Fast, accessible websites and web applications designed around your brand and built to be easy to maintain.

Get a quote for Web Development

What we provide

  • Corporate websites and landing pages
  • Custom web applications and dashboards
  • Responsive, accessible front-end development
  • Hosting setup, performance and SEO foundations

Business benefits

  • A credible first impression with global clients
  • Pages that load quickly on every device
  • A site your team can update without friction

Process

  1. Discovery workshop
  2. UX and visual design
  3. Development
  4. Testing and accessibility
  5. Launch and support

Quality standards

  • Cross-browser and device testing
  • WCAG-aligned accessibility checks
  • Performance review against Core Web Vitals

Suitable industries

  • Technology
  • E-commerce
  • Education
  • Professional Services

Web Apps & Automation

Internal tools, dashboards and scripted workflows that remove copy-paste work from your team’s day.

Part of our web and digital services.

Get a quote for Web Apps

What we provide

  • Custom dashboards and internal tools
  • Scripted workflows and batch processing
  • Pipelines that turn files and statements into structured outputs
  • Connections between forms, spreadsheets, CRMs and databases

Business benefits

  • Less manual re-keying and fewer errors
  • Processes that run the same way every time
  • Tools documented and handed over to your team

Process

  1. Discovery
  2. Prototype
  3. Build
  4. Test
  5. Handover

Quality standards

  • Code reviewed and documented
  • Tested with your real files and data
  • Handover with written instructions

Suitable industries

  • Technology
  • Professional Services
  • E-commerce

Website Care & Hosting

Ongoing care so your website stays fast, secure and up to date after launch.

Part of our web and digital services.

Get a quote for Website Care

What we provide

  • Hosting setup on your server or provider
  • Updates, backups and uptime checks
  • Security hardening and malware clean-up
  • Content changes and new pages
  • Performance reviews

Business benefits

  • Ongoing care so the site keeps working
  • Monitoring that aims to catch problems early
  • A monthly note of what was done

Process

  1. Audit
  2. Fix
  3. Monitoring setup
  4. Monthly care
  5. Report

Quality standards

  • Backups checked, not just scheduled
  • Updates tested before they go live
  • A monthly note of what was done

Suitable industries

  • Technology
  • E-commerce
  • Education
  • Professional Services

Capabilities

Built for Modern Digital Operations

The standards, formats and tools behind our work, applied across every project.

  • Healthcare billing

    ICD-10-CM, CPT, HCPCS, CMS-1500, UB-04, 837P/837I and ERA posting

  • Web Technologies

    HTML, CSS, JavaScript and PHP

  • Structured Data

    JSON, CSV and Schema.org

  • XML

    DocBook, JATS, BITS and XSLT

  • ePublishing

    EPUB 3, reflowable and fixed layout

  • Accessibility

    PDF/UA and WCAG 2.2

  • Data Processing

    Capture, cleansing and normalisation

  • Automation

    Scripted workflows and batch tooling

  • Quality Assurance

    Validation, sampling and audits

Our process

A clear process from brief to support

Seven steps keep every project predictable. You always know what is happening and what comes next.

  1. 01

    Discover

    Understand your content, goals and constraints.

  2. 02

    Analyze

    Review samples, specifications and edge cases.

  3. 03

    Plan

    Agree scope, workflow, timelines and quality metrics.

  4. 04

    Execute

    Produce the work in controlled, tracked batches.

  5. 05

    Quality Check

    Validate, sample and review against the spec.

  6. 06

    Deliver

    Hand over securely in the formats you need.

  7. 07

    Support

    Handle feedback, corrections and future updates.

FAQ

Questions we are often asked

Can't find what you need? Ask us directly and a specialist will reply.

Ask a question

Four groups of services: healthcare revenue cycle (medical billing, AR follow-up and denial management, medical coding, eligibility and prior authorization), business process outsourcing (back-office BPO, KPO research and reporting, data entry, backend operations and bookkeeping support), publishing technology (XML, ePub and PDF accessibility) and web and digital work (websites, web apps and website care).

Use the contact form or the Get a Quote button and share a short description of the work, with sample files if you have them. We reply with questions or a proposal covering scope, timeline and pricing.

Yes. Large projects are planned in batches with agreed milestones, so volume grows without quality dropping. Tell us your expected volumes and deadlines and we will plan capacity around them.

Each project starts with acceptance criteria agreed with you. Work is checked with the right tools for the job, such as schema validators, EPUBCheck and accessibility checkers, and reviewed by a second person before delivery.

Send the details through the contact form or WhatsApp. We will arrange a call to understand the requirement and suggest a workflow, often starting with a small pilot so you can review the output first.

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